Handing time:
Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
Please note:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
Valerie Rading –
Very happy to buy this product, I received it installed, hair is very soft,and no smell,I washed my hair, hair quality is very good, I washed it with the product after care, hair is very soft.
Jalisa Davis –
Dyed this hair and installed and it’s still silky and looks super good.
Marie Paul –
Packaged arrived in 4 days as expected and I’m so excited to try out this hair. I make wigs and I always order from this vendor because the hair is thick and silky as promised. Can¡¯t wait to install this hair!
Shaneice Anderson –
Hair is super soft no shedding! Planning to make into a wig, will upload pics after!!!
Valerie Thertus –
Can’t wait to get it installed, it feels great and doesn’t have a smell. Order it on Tuesday and received it on Friday.
Gia Bundu –
It Came A Day Early & The hair is very soft and THICK ! No shedding at all ! I love it I will be buying again very soon…I have 14¡±16¡±18¡±&12¡± and it came with a FREE minor. THANK YOU.
Kerrington Moore –
GREAT QUALITY HAIR!
Soh Comz –
Bsolutely love this hair. It’s so pretty, soft, silky, and I can easily run my fingers through this hair. I will definitely purchase hair from this company again. I can’t wait to install this hair for my birthday. Overall, I’m extremely happy with my purchase. The shipping was so fast, and I¡¯m pleased with that as well.