Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
I have to say that I am very pleased with my purchase hair looks exactly as described on picture seller stay communicating with me. delivery was fast I totally recommend this seller. Thank so much to seller.
Pretty good unit for the decent price.so far I love it, soft and no harsh smell. Also, the curls are popping! If I remember I will most definitely post pictures. Communication was good and I received my order a day before the actual delivery date which is ALWAYS a plus.
This hair was very affordable for me. The hair has a beautiful wave and its also soft, I just advise you to seal your wefts and everything will be fine! I stayed in contact with Tina the entire time and her communication with me was great. I will come back in the future to let you know how the hair held up.
This product came just as described the hair is so soft and beautiful I haven’t installed it yet but with just running my fingers through the hair I got absolutely no shedding what so ever and the seller was awesome with their communication I will definitely be ordering again.
Honestly it’s everything that you read about in the reviews I’m In love. Came within 4 days great customer service and the hair is soft. I? used 3 bundles. But I don’t recommend this hair if you don’t know how to maintain curly hair.
Hair is really soft and nice. No shedding. I’m very impressed and Seller is very prompt with replies. Gd communication. Thank you. Will defiantly be ordering again.
I love the hair. It arrived a few days after ordering it. Before my bday thank God. I ordered 3 bundles of 16”. And I didn’t use all. Bundles are full! It’s nice dry or wet.
I love the hair i got….Just apply water and you are good to go.
Hair is excellent and shipping was awesome this my first time ordering this hair ,I’m always satisfied will be ordering again .
Beautiful bundles, fast delivery, commend it.
Hair so beautiful. Best birthday hair ever!
Nice very nice the seller is amazing she responds ASAP and is very kind.