Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the FedEx or DHL tracking information via email once the orders are shipped out.
For the custom-made order, we would need some days to proceed with your orders and ship them out within 5 days.
How to track your order:
We will send you an email and advise the tracking information when the order is shipped out. Please track your order at
FedEx Express webpage: www.fedex.com or DHL Express webpage: www.dhl.com. If you can not receive the order on time, please feel free to contact us. One of our staff will check the status and reply to you within 24 hours.
Shipping options & time
Total delivery time = Handling time/producing time + Shipping time
We do not offer shipping or delivery on Sundays or Chinese holidays.
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
This vendor never disappoints! The hair is beautiful and their customer service reps are so sweet and helpful! Juan maintained communication with me throughout the whole ordering process & even followed up asking if the hair was to my satisfaction. I purchased this hair last minute for my birthday and it arrived within about 3 days. I’ve purchased far more expensive hair in the past, from companies whose hair just did not compare to this quality hair! The hair is in its natural state in both pictures. The hair is full, soft and doesn’t tangle or matte.
This is the first time I have ordered this hair. It looks great and I can’t wait to get it in. I cant believe how fast it was delivered! I received it in 3 days!
Hair is true to length, vendor responds quickly and communicate well about the order, hair didn’t have a smell. I order 3 bundles Monday night and received it by Thursday… quick delivery is a plus. I would totally buy from them again.
I was skeptical at first but y’all this hair is so good. The seller was great with communication and willing to help with anything. This hair is so soft and I’m just amazed at how well the hair has been!.
The lengths I have are 16 16 18 . I ordered this hair for my spring break trip and it came just in time. It arrived within 3-4 days. Pros: I love the hair and it is very soft plus true to length. Cons: It does shed more than usual but it still has its thickness. It does tangle a little but that’s if you don’t take care of it properly. Other than that I love it.
Loving this hair…this is my second time ordering it and it is a amazing it…I wash it first with ogx coconut milk shampoo and conditioner before I install it…I do the flip over method with it… I get 22,24,24 inches..
It came in under a week, it’s soft beautiful hair and it was cheap!! perfect transaction!! the curl pattern is BEAUTIFUL!! I’ve already washed it 3 times and the curls stay so tight and beautiful!
Highly satisfied! I installed this almost a month ago. Even when it’s not moisturized, it’s still soft. Hasn’t lost body or curls. Definitely buying more hair from this company.
Excellent quality hair! Fast shipping and Marc keeps you updated throughout the entire process. It dyed so easily.
I am in love with this hair!
Second time ordering, great hair!
I love the hair it’s really soft in natural.